CAMELIA BUTTER YELLOW FLOWER

Lunamoon

Hand wash cold water
Do not bleach
Do not tumble dry
Do not iron
Do not wring

RETURNS INFORMATION

- To start a return, you can contact us at returns.lunamoon@gmail.com.

- We have a 14-day return policy, meaning you have 14 days from receiving the item to initiate a return.

- Products must be returned unworn, unwashed, in their original condition, and with all tags and inserts attached. Please include the receipt or purchase confirmation in the return package.

- Please wear your underwear when trying on the purchased product for the first time. Returns that do not comply with our policy will not be accepted.

- All shipping costs (including return shipping) and any associated customs and taxes are the responsibility of the customer. Feel free to contact us with any return-related questions at returns.lunamoon@gmail.com.

- We do not accept returns sent with cash on delivery.

- Items shipped in branded bags/boxes must be returned inside shipping boxes, as they are considered part of the product.

- We reserve the right to reject returns that show signs of wear or do not meet the above criteria.

- We recommend using the following shipping services: DHL, UPS, GLS, FedEx, InPost.

- If the order was made using a gift card, the refund will be credited back directly to the gift card.

More information here.

Delivery:

We process orders within 1-3 business days, typically fulfilling them the next day.

USA/CANADA:

UPS Worldwide (3-8 business days) – 30 USD

DHL Express (1-4 business days USA/ 2-8 business days CANADA) - 65 USD

Europe (list of countries) 

DHL (2-5 business days) – 15 EUR

DHL Express (1-2 business days) - 48 EUR 

Worldwide

Standard shipping (Poland Post - from 8 to 22 business days) – 10 USD (Delivery time may vary depending on the country of delivery)

DHL Express (3-8 business days) - 65 USD

Poland:

We offer free shipping for orders above 499 PLN within Poland.

Shipping options:

INPOST Paczkomat (1-2 business days)

INPOST Courier (1-2 business days)

Shipping costs for orders below 499 PLN:

17 PLN for INPOST Parcel Locker (prepayment)

20 PLN for INPOST Courier (prepayment)

More information here.